RETURN POLICY

If you receive an item, significantly not as described please contact us immediately and we can assess the situation, we will review our photos and videos. We won't be able to accept any returns/exchanges/discounts with claims past 48 hours after delivery date and security tags have been removed or tampered.

Most of our items are on a consignment basis, and once we sell the item, we pay the consignor, and due to this reason, we don't accept returns or exchanges.

• 20% non-refundable downpayment to reserve
• All sales/reserved items are final
• Payment plan fees are non-refundable
• 4% Credit card fees are non-refundable
• 6% Affirm fees and interest paid are non-refundable
• 100% Authentic or your money back

All items are guaranteed authentic but if an item is proven to be not authentic we will process your refund. Feel free to have it authenticated for your peace of mind. For disputes, we will honor certificates from reputable companies and brands repair service. 

Disputes:

Feel free to have it authenticated for your own peace of mind. When it comes to verifying the authenticity of an item, in a very rare case, a dispute may arise. To ensure a fair process, we have set guidelines in place regarding the acceptance of certificates of authenticity. We do not accept certificates solely based on photographs, this is because photographs can be easily manipulated or misleading, and they may not provide sufficient evidence. Additionally, we do not accept certificates from authenticators who are also resellers or consignment stores, as there may be a conflict of interest. These measures help to maintain fairness and ensure that disputes are resolved accurately and impartially.  

• Hermes for disputes, we will honor Authenticity Certificates from Bababebi and Hermes repair/service
• Chanel repair/service
• Dior repair/service
• Cartier polishing $195/repair/service 
• Van Cleef and Arpels repair/service
• Rolex service
• Christian Dior, Louis Vuitton, Goyard, Rolex, Gucci, Celine, Saint Laurent, Prada, Fendi repair/service
• If a nearby store is unavailable, we can arrange for the brand to repair your item and validate its authenticity.

In the extremely unlikely event that an item is proven to be not authentic, we will provide a full refund of the original price.

Authenticity Guaranteed

We physically inspect all handbags, fine jewelry, shoes and accessories for authenticity. We offer a lifetime return policy if any of our items are proven to be not authentic.

• Chanel handbags and small leather goods will come with VLuxeStyle Authenticity Certificate with an additional Entrupy Authenticity Certificate
• Dior handbags will come with VLuxeStyle Authenticity Certificate with an additional Entrupy Authenticity Certificate
• Hermes Kelly, Birkin and Constance will come with VLuxeStyle, Entrupy and Bababebi Authenticity Certificate, other styles of handbags will come with VLuxeStyle and Bababebi Authenticity Certificate  and small leather goods will come VLuxestyle and Entrupy Authenticity Certificate 
• Chanel and Hermes, for disputes we will honor Authenticity Certificates from Leather Surgeon, Bababebi, Entrupy, Hermes/Chanel repair. If deemed not authentic will accept your return and process the refund
• Cartier and Van Cleef, for disputes we accept Cartier and Van Cleef polishing/repair service as a form of authentication. If deemed not authentic, we will accept your return and process the refund
• Christian Dior, Louis Vuitton, Goyard, Rolex, Gucci, Celine, Saint Laurent, Prada, Fendi handbags will come with VLuxeStyle Authenticity Certificate with an additional Entrupy Authenticity Certificate
• We don't honor certificate of authenticity based on photos or authenticators who are resellers/consignment stores as well

Guaranteed Authentic or your money back

Disclaimer:

Chanel

• VLuxeStyle is not associated or affiliated with Chanel 
• Entrupy is not associated or affiliated with Chanel 
• VLuxeStyle is not authorized by Chanel to give guarantees of authenticity on behalf of Chanel 
• Chanel is not responsible for any products purchased from or through the website, is not responsible for any authenticity guarantees provided, and does not guarantee the authenticity of the goods sold

Hermes

• VLuxeStyle is not associated or affiliated with Hermes
• Bababebi and Entrupy is not associated or affiliated with Hermes
• VLuxeStyle is not authorized by Hermes to give guarantees of authenticity on behalf of Hermes
• Hermes is not responsible for any products purchased from or through the website, is not responsible for any authenticity guarantees provided, and does not guarantee the authenticity of the goods sold

Cartier and Van Cleef & Arpels

• VLuxeStyle is not associated or affiliated with Cartier and Van Cleef & Arpels
• VLuxeStyle is not authorized by Cartier and Van Cleef & Arpels  to give guarantees of authenticity on behalf of Cartier and Van Cleef & Arpels
• Cartier  and Van Cleef & Arpels is not responsible for any products purchased from or through the website, is not responsible for any authenticity guarantees provided, and does not guarantee the authenticity of the goods sold 

Dior